Salesforce Certified Sales Representative (WI25)
Last Update 1 month ago
Total Questions : 125
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A sales representative is showing their customer how they can reduce their costs and improve productivity.
What is being delivered?
A sales representative is engaging in a discovery conversation with a prospect.
Which approach should the sales rep take during this conversation?
A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment.
At which stage are they in the sales process?
During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal.
What is an effective way to handle an objection?
Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives' territory plans will be successful.
Which activity should UC and its sales reps review mid-year to ensure success?
Which first step should a sales representative take to gain insight on potential customers?
How can a sales rep use whiteboarding while exploring a customer's business challenges?
In addition to learning more about customers, what does customer-centric discovery allow a sales representative to do?
A prospect visited a company's website and completed a form expressing interest in a product.
What should a sales rep focus on when qualifying the prospect?
A sales representative identifies a strong business case for a customer and hosts a demo to show them potential offerings and solutions.
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
TESTED 29 Mar 2025
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