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Medical Management

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Question # 1

The case management team at the Hightower Health Plan reviewed the medical records of the following two plan members to determine the type of care each one needs and the most appropriate setting for that care:

Ira Morton was hospitalized for a severe stroke. Although his medical condition is stable, the stroke left him partially paralyzed and he will require extensive rehabilitation and 24-hour medical care.

Theresa Finley is recovering from a total hip replacement and is in need of short-term physical therapy and twice-weekly visits from a licensed nurse to check her blood pressure and the healing of her incision.

From the answer choices below, select the response that correctly identifies the level of care that would be most appropriate for Mr. Morton and Ms. Finley.

Options:

A.  

Mr. Morton-acute care Ms. Finley-subacute care

B.  

Mr. Morton-palliative care Ms. Finley-acute care

C.  

Mr. Morton-subacute care Ms. Finley-skilled care

D.  

Mr. Morton-skilled care Ms. Finley-palliative care

Discussion 0
Question # 2

MCOs usually have a formal program for the oversight of delegated activities. The following statements concern typical delegation oversight programs. Select the answer choice containing the correct statement.

Options:

A.  

A letter of intent is the contractual document that describes the delegated functions and the responsibilities of the MCO and the delegate.

B.  

In most cases, the evaluation of a candidate for delegation is based entirely on the candidate’s application and supporting documentation and does not include an on-site assessment of the candidate.

C.  

Under most delegation agreements, an MCO cannot terminate the agreement before the end date stated in the agreement.

D.  

One objective for a delegation oversight program is to integrate any delegated activities into the MCO’s overall programs for medical management and other functions.

Discussion 0
Question # 3

The paragraph below contains two pairs of terms enclosed in parentheses. Select the term in each pair that correctly completes the paragraph. Then select the answer choice containing the two terms that you have chosen.

Under a delegation arrangement, the (delegate / delegator) is responsible for performing the delegated function according to established standards, and the (delegate / delegator) is ultimately accountable for any deficiencies in the performance of the function.

Options:

A.  

delegate / delegate

B.  

delegate / delegator

C.  

delegator / delegate

D.  

delegator / delegator

Discussion 0
Question # 4

Serena Wilson, a registered nurse, is employed at a TRICARE Service Center (TSC) located at a military installation. Ms. Wilson serves as a primary point of contact between enrollees and the TRICARE system and answers enrollees’ questions about plan options, eligibility, provider selection, and claims. This information indicates that Ms. Wilson serves as a

Options:

A.  

lead agent

B.  

beneficiary services representative

C.  

health plan support contractor

D.  

primary care manager (PCM)

Discussion 0
Question # 5

As a follow-up to a performance improvement plan for member services, the Stellar Health Plan conducted an evaluation of the success of the plan. Stellar conducted its evaluation as the plan was being carried out. The evaluation focused on specific activities and assessed the relative importance of those activities to the plan as a whole. This information indicates that Stellar’s evaluation of the plan was both

Options:

A.  

concurrent and formative

B.  

concurrent and summative

C.  

retrospective and formative

D.  

retrospective and summative

Discussion 0
Question # 6

Health plans communicate proposed performance changes through action statements. Select the answer choice containing an action statement that includes all of the required elements.

Options:

A.  

The proportion of adult members who are screened for hypertension will increase by ten percent.

B.  

Primary care providers (PCPs) will increase the proportion of children under the age of two who are up-to-date on immunizations by seven percent within one year.

C.  

The QM program director will evaluate the level of provider compliance with clinical practice guidelines (CPGs).

D.  

The disease management program director will increase participation by asthmatic children in the health plan’s pediatric asthma disease management program.

Discussion 0
Question # 7

The Brighton Health Plan regularly performs prospective UR for surgical procedures. Brighton’s prospective UR activities are likely to include

Options:

A.  

documenting the clinical details of the patient’s condition and care

B.  

tracking the length of inpatient stay

C.  

completing the discharge planning process

D.  

determining the most appropriate setting for the proposed course of care

Discussion 0
Question # 8

Selene Varga is participating in her health plan’s disease management program for congestive heart failure. Ms. Varga’s health status is regularly monitored and managed by a licensed nurse who visits Ms. Varga at her home to administer treatment and assess the need for changes in Ms. Varga’s overall care plan. This information indicates that Ms. Varga is participating in the type of disease management program known as a

Options:

A.  

coordinated outreach model program

B.  

case management model program

C.  

hub-and-spoke model program

D.  

group clinic model program

Discussion 0
Question # 9

The paragraph below contains an incomplete statement. Select the answer choice containing the term that correctly completes the paragraph.

To manage the delivery of healthcare services to their members, health plans use clinical practice parameters. ___________________ is the type of clinical practice parameter that a health plan uses to make coverage decisions concerning medical necessity and appropriateness.

Options:

A.  

A clinical practice guideline (CPG)

B.  

Medical policy

C.  

Benefits administration policy

D.  

A standard of care

Discussion 0
Question # 10

The following statements are about the use of hospitalists to manage inpatient care. Select the answer choice containing the correct statement.

Options:

A.  

A patient who has been transferred to a hospitalist for management of inpatient care usually continues to receive care from the hospitalist after discharge.

B.  

Hospitalists are used primarily to manage care for obstetric, pediatric, and oncology patients.

C.  

In order to serve as a hospitalist, a physician must have a background in critical care medicine.

D.  

Hospitalists typically spend at least one-quarter of their time in a hospital setting.

Discussion 0
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