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Salesforce Certified AI Specialist Exam

Last Update 3 weeks ago
Total Questions : 152

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Question # 1

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.

How should UC meet this requirement?

Options:

A.  

Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

B.  

Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

C.  

Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

Discussion 0
Question # 2

Universal Containers wants to incorporate the current order fulfillment status into a prompt for a large language model (LLM). The order status is stored in the external enterprise resource planning (ERP) system.

Which data grounding technique should the AI Specialist recommend?

Options:

A.  

Eternal Object Record Merge Fields

B.  

External Services Merge Fields

C.  

Apex Merge Fields

Discussion 0
Question # 3

Universal Containers’ data science team is hosting a generative large language model (LLM) on Amazon Web Services (AWS).

What should the team use to access externally-hosted models in the Salesforce Platform?

Options:

A.  

Model Builder

B.  

App Builder

C.  

Copilot Builder

Discussion 0
Question # 4

Before activating a custom copilot action, an AI Specialist would like is to understand multiple real-world user utterances to ensure the action being selected appropriately.

Which tool should the AI Specialist recommend?

Options:

A.  

Model Playground

B.  

Einstein Copilot

C.  

Copilot Builder

Discussion 0
Question # 5

Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals.

Which feature should the AI Specialist recommend to the sales team?

Options:

A.  

Find Similar Deals

B.  

Create Account Plan

C.  

Create Close Plan

Discussion 0
Question # 6

Universal Containers implemented Einstein Copilot for its users.

One user complains that Einstein Copilot is not deleting activities from the past 7 days.

What is the reason for this issue?

Options:

A.  

Einstein Copilot Delete Record Action permission is not associated to the user.

B.  

Einstein Copilot does not have the permission to delete the user's records.

C.  

Einstein Copilot does not support the Delete Record action.

Discussion 0
Question # 7

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the

content's safety level.

What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

Options:

A.  

Not safe

B.  

Safe

C.  

Moderately safe

Discussion 0
Question # 8

An AI Specialist wants to use the related lists from an account in a custom prompt template.

What should the AI Specialist consider when configuring the prompt template?

Options:

A.  

The text encoding (for example, UTF-8, ASCII) option

B.  

The maximum number of related list merge fields

C.  

The choice between XML and JSON rendering formats for the list

Discussion 0
Question # 9

Universal Containers is rolling out a new generative AI initiative.

Which Prompt Builder limitations should the AI Specialist be aware of?

Options:

A.  

Rich text area fields are only supported in Flex template types.

B.  

Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.

C.  

Custom objects are supported only for Flex template types.

Discussion 0
Question # 10

Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature.

Which API service should UC use to meet this requirement?

Options:

A.  

REST API

B.  

Metadata API

C.  

SOAP API

Discussion 0
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