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ITIL-4-Transition Dumps - ITIL 4 Managing Professional Transition Exam Practice Exam Questions

ITIL ITIL-4-Transition - ITIL 4 Managing Professional Transition Exam Braindumps

ITIL ITIL-4-Transition - ITIL 4 Managing Professional Practice Exam

  • Certification Provider:ITIL
  • Exam Code:ITIL-4-Transition
  • Exam Name:ITIL 4 Managing Professional Transition Exam Exam
  • Total Questions:61 Questions and Answers
  • Updated on:Dec 26, 2024
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ITIL ITIL-4-Transition This Week Result

ITIL-4-Transition Question and Answers

Question # 1

An organization is planning to communicate information about a new improvement initiative by providing information on the IT portal, sending emails, and holding meetings with affected groups.

Which communication principle are they applying?

Options:

A.  

Communication is a two-way process

B.  

We are all communicating all the time

C.  

Timing and frequency matter

D.  

There is no single method of communicating

Discussion 0
Question # 2

Which BEST describes the primary role of a governing body?

Options:

A.  

To establish and regularly review the goals cascade throughout the organization

B.  

To develop and regularly review IT measures and metrics

C.  

To annually review and approval of IT projects to maximize business value

D.  

To establish and regularly review the effectiveness of risk management and internal controls

Discussion 0
Question # 3

Which is an example of results-based measurement and reporting?

Options:

A.  

Measuring and reporting the number of hours worked by service desk employees

B.  

Measuring and reporting the number of supplier-related interruptions to a service

C.  

Measuring and reporting the customer satisfaction with closed incidents

D.  

Measuring and reporting the cost of providing a service to customers and users

Discussion 0

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