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FSL-201 Dumps - Salesforce - Implementing Field Service Lightning Practice Exam Questions

Salesforce FSL-201 - Salesforce - Implementing Field Service Lightning Braindumps

Salesforce FSL-201 - Field Service Lightning program Practice Exam

  • Certification Provider:Salesforce
  • Exam Code:FSL-201
  • Exam Name:Salesforce - Implementing Field Service Lightning Exam
  • Total Questions:105 Questions and Answers
  • Updated on:Nov 15, 2024
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FSL-201 Question and Answers

Question # 1

Universal Containers’ (UC) Technicians often report seeing competitor’s assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using the Field Service mobile app?

Options:

A.  

Manually create a competitor’s Asset Record on the Field Service mobile app.

B.  

Use a Quick Action to create a competitor Asset Record on the Field Service mobile app.

C.  

Use a Quick Action to create a Note to explain the competitor’s Asset and attach it to the Work Order.

D.  

Use a Macro to create a competitor Asset Record on the Field Service mobile app.

Discussion 0
Question # 2

Universal Containers wants to use Work Types, since many of their Work Orders require the same Field Service Technician skills. What should the Consultant consider when using Work Types?

Options:

A.  

A change to the skills on a Work Type will affect the required skill on Work Orders previously created from that Work Type.

B.  

A Work Order inherits the Work Types required skills; however, the user has the ability to add/remove skills on the Work Order.

C.  

An existing Work Order Line Item will inherit the required skill of a Work Type, regardless of any existing required skills.

D.  

A Work Order Line Item will inherit their parent Work Order’s Work Type Skills, and the user is unable to make additional changes.

Discussion 0
Question # 3

Universal Containers offers 2-hour versus 4-hour appointment booking windows for Gold versus Standard Customers. What should a Consultant recommend to offer appropriate appointment booking windows?

Options:

A.  

Service Due Date

B.  

Customer Working Hours

C.  

Customer Entitlement

D.  

Service Urgency

Discussion 0

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