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Salesforce B2B-Solution-Architect
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Salesforce B2B-Solution-Architect Questions and Answers
Universal Containers (UC) is about to start a massive digital transformation project across multiple service channels. UC plans on using Service Cloud, Omni-Channel, chatbots, Knowledge, and Einstein AI throughout all the service capabilities. Before discovery can start, the key stakeholder would like to see the automated chat capabilities in action. They currently use a third-party Knowledge Base and are wondering what is the value of it over Salesforce Knowledge. They believe it will be chatbots but they are unsure.
What is one of the key benefits the Solution Architect should address within the context of the demo?
Universal Containers (UC) has a multi-cloud environment that includes Sales Cloud, Service Cloud, and CPQ. The environment supports multiple languages via the translation workbench. As part of a roadmap, UC is implementing B2B Commerce. As part of this project, there is a requirement to translate data stored within the Name and Description fields on the Product and Product Category objects.
What should a Solution Architect recommend to achieve this?
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic and saw an immediate increase in both its customer experience ratings and overall bottom line due to the influx of sales through its commerce application. After this initial experience, UC decided to target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud.
UC's requirements include that its internal Sales team be able to sell its current commerce catalog and expand this catalog to include even more products. In addition, UC wants to give its internal Sales team the ability to utilize CPQ's discounting functionality, along with approval rules for its
Sales leadership team. Today, product and pricing is mastered in B2B Commerce and orders are fulfilled in the ERP.
What should a Solution Architect recommend when architecting a solution to meet UC's requirements?
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Oh, the WI24 exam is all about testing your skills in designing and implementing Salesforce B2B solutions. It's like checking if you're a whiz at using Salesforce to solve business-to-business challenges. You'll need a good mix of technical knowledge and understanding of business processes. It's not just about knowing the tools; it's also about knowing how to apply them to real-world business problems. So, a deep understanding of Salesforce combined with practical business insight is key.
Salesforce keeps this exam pretty fresh! They update it regularly to make sure it stays in line with the latest trends and developments in the B2B space. This could mean new features in Salesforce or changes in how businesses are using the platform. It's a good idea to check Salesforce's official certification page for the latest on the WI24 exam, so you're always up to speed.
Balancing study with work and life can be a juggling act, but it's totally doable! Here are a few tips:
Absolutely! Passing the WI24 exam can be a big plus if you're a freelancer or consultant. It shows clients you've got top-notch skills in Salesforce B2B solutions, which is a hot area. This certification can help you stand out and win more projects, especially if you're targeting businesses looking for sophisticated B2B solutions in Salesforce.
Definitely! The skills from the WI24 exam are especially valuable in industries where B2B relationships are key. Think manufacturing, technology, wholesale, and even finance. Any industry where businesses are dealing with other businesses, and need sophisticated solutions to manage those relationships, will find the knowledge from the WI24 exam super useful. It's all about leveraging Salesforce to make B2B interactions smoother, smarter, and more profitable.
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