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MB-260 Dumps - Microsoft Dynamics 365 Customer Insights (Data) Specialist Practice Exam Questions

Microsoft MB-260 - Microsoft Dynamics 365 Customer Insights (Data) Specialist Braindumps

Microsoft MB-260 - Microsoft Certified: Customer Data Platform Specialty Practice Exam

  • Certification Provider:Microsoft
  • Exam Code:MB-260
  • Exam Name:Microsoft Dynamics 365 Customer Insights (Data) Specialist Exam
  • Total Questions:118 Questions and Answers
  • Updated on:Nov 23, 2024
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MB-260 Question and Answers

Question # 1

You are a Customer Data Platform Specialist. Your marketing team is in the process of mapping entities and attributes in the data unification process of audience insights. You are assisting them with completing this task.

Which two statements correctly describe how audience insights handles the mapping of semantic types for entity attributes? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Attributes that are automatically mapped to a semantic type cannot be remapped to a custom semantic type.

B.  

Attributes must be mapped to the semantic type of ID in order to be used as a primary key for the entity.

C.  

The 'Define the data in the unmapped fields' section shows attributes that are not automatically mapped to a semantic type.

D.  

The 'Review mapped fields' section shows all attributes for which a semantic type is automatically identified.

Discussion 0
Question # 2

You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing team wants to send a survey to customers. The survey will determine their interest in several new services that your company may begin offering.

The marketing team will use a new survey website that can provide the results in a format that allows you to perform a custom SFTP import without going through the data unification process.

How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?

Options:

A.  

Configure an export to Dynamics 365 Sales, and add the fields to the contact form.

B.  

Enable the Customer Card Add-in. and add the timeline control to the contact form.

C.  

Create a Power Bl report that queries the activity timeline, and embed it on the contact form.

D.  

Enable the Customer Card Add-in. and add the enrichment control to the contact form.

Discussion 0
Question # 3

You are a Customer Data Platform Specialist. You created several customer segments. You want to identify differences between the segments that you created.

Which two statements are correct about using segment differentiations? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

The higher the difference score, the more the attributes differ between the two segments.

B.  

You can compare a segment with the rest of your unified profiles or with another segment.

C.  

You can only compare one segment with another segment.

D.  

The lower the difference score, the more the attributes differ between the two segments.

Discussion 0

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MB-260 FAQs

The MB-260 exam assesses your knowledge and skills in managing customer data and implementing Customer Insights solutions using Microsoft Dynamics 365.

This exam is intended for professionals who work with customer data and are responsible for managing and implementing Customer Insights solutions.

 

There are no specific prerequisites, but having a basic understanding of customer data management and experience with Microsoft Dynamics 365 Customer Insights is beneficial.

 

The exam consists of multiple-choice and scenario-based questions designed to test your knowledge and practical skills.

 

The exam duration is typically around 120 minutes.

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