Genesys Cloud Certified Professional - Reporting and Analytics
Last Update 6 days ago
Total Questions : 35
Genesys Cloud Certified Professional - Reporting and Analytics is stable now with all latest exam questions are added 6 days ago. Incorporating GCP-GC-REP practice exam questions into your study plan is more than just a preparation strategy.
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What is the metric called for the average amount of time an interaction waits in queue before an agent answers it?
Which of the following metrics are only related to Inbound interactions handled by a queue? (Choose five.)
What is the maximum limit for creating performance dashboards for private users?
Which of the following views can help supervisors to determine agent performance issues with interactions that set a specific wrap-up code in one or multiple queues?
Which view helps the supervisors to determine performance issues with a specific skill in one or more queues?
TESTED 21 Nov 2024
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