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ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012]

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Total Questions : 130

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Question # 1

A chart showing the trend in the lag time from defect reporting to resolution during system testing is also available. The chart shows that the daily closure period is consistently and significantly above the rolling closure period for a long period of the system testing phase.

Almost all defects found during system testing have been related to the system as a whole, not related to single units or integrations issues. Almost all quality risks have been addressed during the unit and integration testing phase and no residual quality risks were present in the integrated system. This has been confirmed by exploratory testing sessions performed during system testing, targeted at finding defects in these quality risk areas.

Based on the given information only, which one of the following areas would you expect to be considered more in the retrospective meeting in order to be improved?

Number of correct responses: 1

K3 3 credits

Options:

A.  

The requirements review

B.  

The defect management process

C.  

The quality risk analysis process

D.  

The system design and architecture design reviews

Discussion 0
Question # 2

You are following a risk-based testing strategy. The test execution time is very limited. Assume that all the product risk items require more or less the same level of test effort.

Question # 2

Which of the following answers describes the best execution schedule in this scenario?

Number of correct responses: 1

K3 3 credits

Options:

A.  

1- Test the acceptance of transactions coming from the IVR channel

2- Test the correct charge of the Smart Card with the required contents

3- Test the correct pre-activation of the Smart Card

4- Test the correct activation of the Smart Card

B.  

1- Test the correct pre-activation of the Smart Card

2- Test the correct charge of the Smart Card with the required contents

3- Test the correct activation of the Smart Card

4- Test the acceptance of transactions coming from the IVR channel

C.  

1- Test the correct activation of the Smart Card

2- Test the correct pre-activation of the Smart Card

3- Test the correct charge of the Smart Card with the required contents

4- Test the acceptance of transactions coming from the IVR channel

D.  

1- Test the correct pre-activation of the Smart Card

2- Test the correct activation of the Smart Card

3- Test the correct charge of the Smart Card with the required contents

4- Test the acceptance of transactions coming from the IVR channel

Discussion 0
Question # 3

After the presentation, you are asked to explain the chart.

Assume you have applied a full risk-based testing strategy.

Question # 3

Which of the following answers would you expect to best describe the pie chart?

Number of correct responses: 1

K4 3 credits

Options:

A.  

All the risk items have been covered with tests. No more risk items remain to test

B.  

According to the full risk-based testing strategy applied, it is very likely that the highest-risk items, tests and bugs remain in the blue and red areas. Therefore, it is very risky to release the application

C.  

Only the lowest-risk items, tests and bugs should remain in the blue and red areas. Therefore the application can be released at any time subject to management of the items identified in those areas

D.  

97 percent of the risk items has been tested. No open bugs or test failures remain. Only 3 percent of risk items remains to be covered by the remaining test

Discussion 0
Question # 4

Which of the following statements represents the most effective contribution of the stakeholders to the completion of the failure mode analysis table?

Question # 4

Number of correct responses: 1

K4 3 credits

Options:

A.  

The aircraft pilot and the customer representative should contribute to assess the detection. The chief software engineer, the system architect and the expert tester should contribute to assess the priority.

B.  

The aircraft pilot and the customer representative should contribute to assess the priority. The chief software engineer, the system architect and the expert tester should contribute to assess the detection.

C.  

The system architect and the chief software engineer should contribute to assess the priority. The expert tester is the only one who should contribute to assess the detection.

D.  

The aircraft pilot is the only one qualified to contribute to assess the priority and thus should be assigned this task. The customer representative should contribute to assess the detection.

Discussion 0
Question # 5

Defect Management

Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

Number of correct responses: 1

K2 1 credit

Options:

A.  

The trend in the lag time from defect reporting to resolution

B.  

The defect component information

C.  

The lifecycle phase in which the defect has been introduced

D.  

The defect removal efficiency information

Discussion 0
Question # 6

Defect Management

Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.

When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.

The following state transition diagram describes the states of this defect management process:

Question # 6

where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.

Which of the following assignments would you expect to best complete the defect management process?

Number of correct responses: 1

K3 2 credits

Options:

A.  

V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned

B.  

V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected

C.  

V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected

D.  

V= Corrected, W=Assigned, X=Validated, Y=Corrected, Z=Rejected

Discussion 0
Question # 7

The main objectives the senior management team wants to achieve are:

- to reduce the costs associated with dynamic testing

- to use reviews to ensure that the project is on course for success and following the plan

- to use reviews as a well-documented and effective bug-removal activity following a formal process with well-defined roles

- to determine the effectiveness of reviews in terms of phase containment

- to improve phase containment effectiveness

Which of the following answers would you expect to describe the best way to achieve these objectives?

Number of correct responses: 1

K4 3 credits

Options:

A.  

You should plan for lightweight exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects

B.  

You should plan for formal exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects

C.  

You should plan for formal exit-phase reviews at the end of each development phase and testing phase, and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the people responsible for those bugs

D.  

You should plan for formal exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the phase in which they have been introduced

Discussion 0
Question # 8

Reviews

You are a Test Manager working for a software organization where reviews have never been applied. After a meeting with your managers examining a business case for reviews, (including their costs, benefits, and potential issues), the management finally decides to adopt formal reviews for future projects.

You have been given a budget that you have spent to provide training in the review process and to introduce the review process on a pilot project.

On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the participants. All the reviews applied to different documents have been very effective for their purposes (especially at revealing defects).

Which of the following answers describes an important success factor for the introduction of formal reviews which is missing in this scenario?

Number of correct responses: 1

K4 3 credits

Options:

A.  

Management support

B.  

Participant support

C.  

Definition and use of metrics to measure the ROI (Return On Investment)

D.  

Training in the review process

Discussion 0
Question # 9

Test Tools and Automation

Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the application is able to support a proper number of users assuring the required responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while maintaining the same responsiveness.

Which of the following tools would you expect to be the most useful at performing this evaluation?

Number of correct responses: 1

K2 1 credit

Options:

A.  

Coverage tools

B.  

Test management tools

C.  

Static analysis tools

D.  

Performance tools

Discussion 0
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