CIS-SM Practice Exam Questions and Answers

A.  

Hardware, Installed Software, Network Gear

B.  

Physical Components, Logical Components, Certificates

C.  

Applications, Licenses, IP Addresses

D.  

Cloud Services, Applications, CI Relationships

E.  

Hardware, Licenses, CI Relationships

A.  

Map

B.  

Fix

C.  

Approve

D.  

Completed

E.  

Review

A.  

Problem Management: Number of Incidents per Known Problem

B.  

Incident Management: Mean Time to Resolve

C.  

Event Management: Signal to Noise Ratio

D.  

Change Management: Number of Major Changes

A.  

The user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

B.  

The user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

C.  

This is not a valid URL for Service Mapping.

D.  

The user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

A.  

Tag categories

B.  

Tag catalogs

C.  

Tag-based service families

D.  

Tag libraries

A.  

Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.

B.  

Map multiple services by importing entry points from a CSV file.

C.  

Map a single service defined by configuring an entry point.

D.  

Map services suggested by the discovery of MID Servers in an enterprise.

E.  

Map services based on Assets stored in the CMD

B.  

A.  

Determine impacted services from a given event/alert.

B.  

Provide software deployment capabilities to patch problem infrastructure.

C.  

Automatically generate incidents for certain classes of alerts.

D.  

Provide state of the art monitoring capabilities across a wide array of different types of infrastructure.

E.  

Consolidate events from disparate monitoring tools into a consolidated central system.

A.  

Config.xml file updated and saved

B.  

Config.xml file created and saved

C.  

MID Server application stop

D.  

MID Server application start

A.  

Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

B.  

Identification Sections are executed randomly and the data gathered by the successful sections are merged.

C.  

Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used.

D.  

Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase.