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GCP-GC-ADM Dumps - Genesys Cloud Certified Professional - Contact Center Administration Practice Exam Questions

Genesys GCP-GC-ADM - Genesys Cloud Certified Professional - Contact Center Administration Braindumps

Genesys GCP-GC-ADM - GCP-GC Practice Exam

  • Certification Provider:Genesys
  • Exam Code:GCP-GC-ADM
  • Exam Name:Genesys Cloud Certified Professional - Contact Center Administration Exam
  • Total Questions:60 Questions and Answers
  • Updated on:Nov 15, 2024
  • Product Format: PDF & Test Engine Software Version
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Genesys GCP-GC-ADM This Week Result

GCP-GC-ADM Question and Answers

Question # 1

The Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next. How many rings maximum may be defined for Bullseye routing?

Options:

A.  

8

B.  

6

C.  

4

D.  

2

Discussion 0
Question # 2

Which option in the Audio Sequence configuration allows you to add a slight amount of silence as a Menu Prompt to avoid Architect?

Options:

A.  

Default Menu choice

B.  

Menu options

C.  

Add blank audio

D.  

Menu prompt

Discussion 0
Question # 3

Which dialing mode allows the agent to see customer information before dialing?

Options:

A.  

Progressive

B.  

Predictive

C.  

Preview

D.  

Power

Discussion 0

PDF vs Software Version

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